Lack of eDiscovery Autonomy Can Be Costly and Frustrating

The inherent complexity of the platform – and of eDiscovery best practices in general – provides a layer of difficulty for in-house legal teams who lack specialized training in both. Understanding the intricate workflows and large volumes of data involved can feel overwhelming and inaccessible.Without the ability to confidently navigate these systems and understand the workflows, in-house legal teams must rely on external vendors to get things done, stripping them of the control to do it themselves.

Even with that understanding and training, there are still other roadblocks. There is often a disconnect between key departments that must collaborate on eDiscovery efforts, including IT and Legal. These teams often operate in silos, using different terminology, processes, and priorities, which makes alignment difficult. This lack of cohesion creates inefficiencies, misunderstandings, and delays, impeding the organization's ability to handle discovery in a streamlined and effective manner.

Not only that, but eDiscovery solution vendors tightly control permissions and functionality available to in-house legal teams. This restricted access prevents them from performing even routine tasks such as data collection and processing without external support, creating frustrating bottlenecks. Those restrictions extend to outside counsel firms, who must also rely on vendors to set up reviews and perform advanced searches, adding another layer of complexity to the process. This reliance on vendors adds to the feeling that the process is out of control, undermining the ability for in-house teams to take ownership of key discovery tasks – for their own data!

All these factors lead to the same result – a lack of autonomy with eDiscovery processes and workflows, and with the vendor’s eDiscovery solution. This adds an increased risk of mistakes with more parties involved in performing routine tasks, costs associated with vendor services to perform them, and frustration over the lack of control of discovery overall.

PLUSnxt Provides the Training and Support to Achieve eDiscovery Autonomy

At PLUSnxt, we understand the frustrations of relying on outside vendors to perform routine eDiscovery tasks and how doing so leads to greater risk of mistakes, greater costs and loss of control. Through our training and support, PLUS can provide the people, process and technology that will enable your team to achieve a new level of eDiscovery autonomy:

People: PLUS' team of certified administrators, masters, and experts in RelativityOne has documented experience in creating customized onboarding and training programs through Accelerator, tailored to enable our clients to develop the skill level needed to perform important routine tasks without vendor intervention, while enabling the PLUS team to focus on complex and specialized tasks where advanced expertise is needed.Those customized onboarding programs can extend to our client’s outside counsel firms for key search and review tasks, further streamlining those processes.

Process: Customized onboarding and training from the PLUS dedicated team of experts extends to foundational courses covering essential eDiscovery concepts, followed by advanced training on complex workflows and functionalities, enabling our clients to not only understand how the process works and develop a level of synergy and understanding with other departments in the organization, but also understand the time and cost efficiencies gained from streamlined eDiscovery processes.

Technology: PLUS' comprehensive and tailored cloud-first Accelerator program and our unique partnership with Relativity through RelativityOne, the leading cloud eDiscovery solution, facilitates collaboration with our clients and their outside counsel firms. Via the cloud, our clients can take control of key functions in RelativityOne like data collection, processing, searching, redacting, and exporting, to achieve autonomy and reduce reliance on expensive vendor project management, while extending that autonomy to outside counsel to streamline their search and review processes.

Relying on vendors to perform routine eDiscovery tasks can be costly and frustrating. PLUS' unique combination of people, process and technology enables you to develop a more thorough understanding of eDiscoverybest practices, develop an understanding of key features in RelativityOne, and improve collaboration within your organization and with your outside counsel firms, achieving a level of eDiscovery autonomy that leads to reduced risks andsignificant cost savings. Check out how our team of experts recently saved hundreds of thousands of dollars by achieving autonomy over their own Discovery processes!